![]() They have been prompt and courteous throughout the entire process. Thank you for your business, and have a great day! ![]() If you have any questions, comments, or concerns, please let us know. ![]() Please dispose of your defective product once you receive your replacement. I wanted to let you know that your warranty replacement order is currently being processed and will be shipping out within the next week. (08-23) I received this: "Thank you for your patience in this matter. Kelli had replied with the required information I needed to apply to claim (08-20) Within 12 hours of my initial email request for warranty service Ms. I have seen that this could be an issue so it's more about how they handle their customer service at this point. Overall Review: I have multiple of these units and they all work great. Will update review once I get a good feel for how they do business. ![]() I have reached out to the manufacturer and am awaiting their reply since it is within the 1 year warranty period. Connects and plays perfectly on most games, win 10 flawlesslyĬons: - None until this month, the top right bumper has started to stick and not release unless pried back up. Pros: - Unit is good size for the large hand gamer ![]()
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